Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Shipping policy

  • Shipping methods and rates

    • We ship via USPS Priority and UPS Ground, with tracking included
    • Rates are calculated at checkout based on weight and destination

  • Processing time

    • Orders are processed within 1-3 business days

  • Delivery estimates

    • Expect delivery within 2-5 business days after processing
    • Delays caused by the carrier are out of our control, but we'll always help you navigate any issues

Return and refund policy

  • Not accepted

    • No returns or refunds on opened, excessively handled or used items (including spawn bags and substrates)
    • Non-returnable/refundable items include but not limited to opened or tampered with bags, items returned without prior reporting, returns initiated without photo evidence, and digital/downloadable goods

  • Acceptable for review

    • For a refund or return you must report any issues within 48 hours of delivery
    • Photo evidence of the product in original packaging and a description of the issue

    Report must be submitted to company support email,

    mythicalforesthelp@gmail.com

  • Return Review policy

    Some of our products are sensitive by design. once they leave our hands, environmental factors like heat, moisture, and contamination can quickly reduce their viability. to Protect the integrity of our materials and your experience, we enforce strict review guidelines